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Sony didn't show us the PlayStation 4; gamer tantrum predictable, but quite childish

Written By Matt Sainsbury on Friday, February 22, 2013 | 11:33

Let's chalk up another win for gamer entitlement taking over rational thought; following Sony's rather spectacular unveiling of the PlayStation 4, a group of gamers spat the dummy because Sony didn't show the actual PlayStation 4 box.

It's one of those moments where I quite genuinely felt an urge to beat my head against the keyboard. Never mind that Sony unveiled a host of features that we've never seen in gaming consoles before. Never mind that there were a bunch of really impressive games on show, and never mind that there's around 150 developers signed on to what is clearly a developer-friendly platform. Never mind any of that; because Sony didn't stick a picture of a plastic box in that Powerpoint presentation, people got upset.

It takes all of two seconds to realise why Sony decided not to announce either the pricing of the PlayStation 4, or show people what it looks like - both these things are inconsequential. Sony wanted people to focus on what the PlayStaion 4 does, not what it looks like, and by wowing people with features now, Sony is clearly working on the assumption that by the time the price is announced (and it's all-but guaranteed to be expensive. It if was a bargain, Sony would have touted that for sure at the show), enough consumers have already been sold on the console that they won't mind paying a premium for it.

It's a common marketing trick for premium products. Certain catalogues for high-end fashion, cars and the like never bother to mention price in them. It's assumed that if you're seriously considering buying the product that you know is going to be expensive, then you're going to find the money for it. You can assume the PlayStation 4 is going to be expensive, and Sony will position it as a premium product, so in that context the exact dollar amount is irrelevant. If you're interested in the features and games of the console, start saving.

But I digress - back to the the console itself. The PlayStation 4 is focused entirely on social integration and Cloud services. Gaikai is the single biggest selling point and feature for the console. This stuff is intangible - it's data floating around unseen. By not showing the design of the console hardware Sony is symbolically reinforcing to the consumers that it's these "invisible" features that are important.

And taking that symbolism further, Sony's focus for the PlayStation 4 is that it is a part of a connected experience. That is to say that every device you own - your tablet, your phone and your computer are as important to the PlayStation 4 as the PS4 box itself. If Sony had shown off the box itself its own marketing message would have been diminished - suddenly the PlayStation 4 would be about the PlayStation 4 console, and that's not what Sony wants at all. It is so blatantly obvious that that is not what Sony wanted people to think that I would bet money that a sizable percentage of the monkey and gorilla population of the world would understand what is going on.

Short of being an interior designer and needing to figure out how to fit a PlayStation 4 into a home so that it matches the rest of the interior, I can't think of a single reason why the actual design of the PS4 is in any way important. And to get upset at an amazing two hours of promises and potential over a couple of grams of plastic is nothing short of childish.

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6 comments:

naviator said...

I didn't really get the uproar about not showing anything. I get that some people would like to see how big it was, what it looked like, but at the end of the day, you're playing the games and playing them with the controller.

Matt S said...

Exactly. As long as it's not the size of a washing machine or something, and so it can fit under the TV (and it will), who really cares what the box looks like? And, even if you do care, why get worked up over it?

#firstworldproblems

Chalgyr said...

You know, I heard this from several coworkers today too and my response to them was all the same: I couldn't care less what the system looks like. It sits in a well-ventilated entertainment center and the only time I see it is when I charge my controller or swap discs. The controller was much more important in my mind - since that's the part of the system I am actually interacting with.

Matt S said...

And Sony did indeed show off the controller!

Ethan Maples said...

1st thing I seen on forums after the live stream? 1st thing?
A guy said, and I quote,
"Hey Sony, why where there no women on stage?"
Really, after the whole thing, that was your 1st question? This sexist thing going on in video game culture is getting ridiculous.

Chris I. said...

It was almost hypocritical to a point. So many of the commenters that I saw on Twitter were raging about the console not being shown, yet continually comparing every aspect they could find against the Wii - clearly showing their bias. Why is this hypocritical? Oh, that's because the Wii U only had the GamePad shown in its first conference, just as the PS4 did.


"Gamer entitlement" - it's a sad, sad thing.

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